Skip to Content

Terms & Conditions

Reservation Policy

By signing this agreement and/or paying the required down payment, the client confirms that they have read, understood, and agreed to abide by all the terms and conditions set forth herein — even in the absence of a physical signature.

Payment Terms

A non-refundable, non-transferable down payment is required to secure the booking. Once the down payment is made, the event date is considered confirmed and exclusively reserved for the Client and cannot be transferred or rescheduled.

The Client acknowledges that payment of the down payment constitutes full acceptance of all Terms & Conditions stated in this agreement. The down payment shall serve as a legally binding confirmation of the contract, with the same effect as a signed agreement, whether or not a physical signature is provided.

The remaining balance must be fully settled prior to the start of setup/ingress. Failure to complete full payment on time grants BRIGHT EVENTS the right to suspend, delay, or withhold any or all services until full payment is received.

If a Sales Invoice is requested, an additional +12% will be applied to the total contract amount.

In case of cancellation for any reason, the Client shall remain liable for 50% of the total contract amount. Any down payment made shall be deducted from this amount, and any  remaining balance shall still be payable. This covers reserved dates, preparation, and opportunity costs.

Service Suspension Due to Non-Payment

In the event of delayed or incomplete payment, BRIGHT EVENTS reserves the right to suspend, delay, or withhold any or all services until full payment is received.

Any such suspension shall not be considered a breach of contract on the part of BRIGHT EVENTS.

All payments made, including the down payment, remain strictly non-refundable and non-transferable, regardless of service interruption due to the Client’s failure to settle the required balance on time.

Client Responsibilities

The Client shall provide, secure, and process all necessary requirements for the event, including but not limited to:

  • Venue gate passes and permits

  • Electrical charges, sufficient and stable power supply, and a qualified on-site electrician

    (if required by the venue or event setup)

  • Corkage fees (if applicable)

  • Elevator access (for high-rise or basement venues)

  • Parking access or fees for crew and transport vehicles

All coordination with the venue, building administration, or third parties shall remain the sole responsibility of the Client.

BRIGHT EVENTS may assist upon request but shall not be liable for power-related issues, delays, denied access, penalties, equipment malfunction, or additional costs resulting from insufficient power supply or unavailability of a qualified electrician.

Failure to comply may result in delays or suspension of services, which shall not be considered a fault of BRIGHT EVENTS.
Any resulting charges shall be borne by the Client.

Equipment & Liability

BRIGHT EVENTS and its Technical Staff and Crew are not liable for any damage to client- or venue-owned equipment connected to our system. We may assist with connections but do not guarantee the performance of third-party devices. Any damage or loss of our equipment during the event due to the organizer, their staff, or negligence will be charged to the organizer. Proper care must be observed when handling any equipment provided by BRIGHT EVENTS.

Operations & Access

Only BRIGHT EVENTS Technical Staff and Crew are authorized to install, operate, and dismantle equipment.
No other personnel, including the client or their staff, may operate our equipment without written consent.

Crew Provisions

The client shall provide breakfast, lunch, and/or dinner for all assigned staff, depending on the event schedule.
Alternatively, a food allowance of ₱250 per meal, per staff may be provided, subject to the package inclusions and agreed client responsibilities.

Accommodation must be provided if an overnight stay is required due to early ingress, late egress, or out-of-town location.

Additional Charges

Additional charges shall apply for the following services or circumstances if not included in the agreed package:

  • Overtime & Waiting Time: 20% of the total contract amount per hour (rounded up to the next full hour). Applies to event extensions and delays caused by the client, venue, or third parties. Automatically applied once the agreed event time is exceeded.

  • Early Ingress: Standard ingress is 4–5 hours before the event. Earlier setup is charged at +20% of the total contract amount per hour.

  • Pre-Production / Rehearsal: Any pre-production, rehearsal, or technical run-through not included in the agreed package shall be charged at 20% of the total contract amount per hour.

  • Manual Hauling: ₱1,000 per floor per staff (if no service elevator). Applies to both ingress and egress.

  • Extended Setup / Late Dismantling: Applies to overnight setups, midnight or beyond dismantling, or split schedules.

  • Additional Equipment: Any equipment not included in the agreed package (lights, speakers, microphones, LED walls, special effects, etc.) shall be charged accordingly.

  • Additional Inputs / Technical Adjustments: Extra microphones, instruments, DJ/laptops, or complex routing beyond the agreed setup will incur additional charges.

  • Additional Crew: Required manpower for large-scale, complex, or rushed setups will be charged separately.

  • Last-Minute Changes: Requests made within 48 hours before the event or during the event affecting setup, equipment, or program.

  • Custom Programming: Advanced lighting design, timecode, or special effects requiring additional preparation.

  • Power / Generator: Generator rental and fuel costs shall be charged if venue power is insufficient or unstable.

  • Logistics / Out-of-Town: Transportation, toll fees, and accommodation (if required).

  • Damage, Loss, or Misuse: The Client shall be fully liable for any damage, loss, or misuse of BRIGHT EVENTS equipment caused by the Client, guests, or any third party under their supervision. All affected items shall be charged at full replacement or repair cost, including labor, transportation, and downtime.

Guest Count Declaration

The Client must provide an estimated guest count upon booking. Event setup and equipment allocation will be based on this declaration. If actual attendance exceeds the declared number, Bright Events shall not be held responsible for any limitations in sound, lighting, LED wall visibility, or overall event coverage resulting from the increase in attendees.

Event Time Clarification

The “contract agreement time” refers strictly to the event proper time only. It does not include ingress, crew arrival, setup, soundcheck, or any preparation hours. Ingress and setup schedules are separate and are not counted as part of the contracted event duration.

Security & Safety

BRIGHT EVENTS reserves the right to stop, delay, or cancel setup and operations if safety is compromised due to unruly crowds, unsafe power, bad weather, or any hazardous condition.

This includes any form of threat, harassment, or verbal/physical abuse toward BRIGHT EVENTS staff or crew by the Client, guests, or third parties. A zero-tolerance policy is enforced, and any such incident may result in immediate suspension or pull-out of services without warning.

For outdoor events, the Client must provide proper roofing or tent cover. Setup may be delayed or stopped during unsafe conditions.

Any suspension or cancellation due to safety concerns shall not be considered a breach of contract, and the Client remains liable for all agreed charges.

Force Majeure

BRIGHT EVENTS shall not be held liable for any failure or delay in the performance of its obligations due to events beyond its reasonable control, including but not limited to: natural disasters (typhoons, earthquakes, floods), acts of God, war, terrorism, pandemics, government restrictions, power outages, labor strikes, or any unforeseen circumstances that make the event unsafe, impossible, or impractical to proceed.

In such cases:

  • If cancellation occurs on the day of setup or event proper, the Client shall remain liable for 100% of the total contract amount, due to full preparation, mobilization, and resource allocation.

  • If cancellation occurs at least 48 hours before the scheduled event, the Client shall be liable for 50% of the total contract amount.

  • If feasible and mutually agreed upon, the event may be rescheduled once only, subject to availability, without forfeiture beyond the required charges.

BRIGHT EVENTS shall not be liable for any direct or indirect damages, losses, or claims arising from such force majeure events.

Breach of Contract & Legal Expenses

If the Client breaches any part of this Agreement, including failure to pay any amounts due, BRIGHT EVENTS reserves the right to pursue legal action or collection proceedings. All costs incurred in enforcing this Agreement, including attorney’s fees, filing fees, and collection costs, shall be borne by the Client.

The Client shall also be liable for any proven income loss, opportunity loss, or business disruption resulting from such breach.

Legal Jurisdiction

In the event of any legal dispute or claim arising from this agreement, both parties agree that the matter shall be exclusively filed and settled in the appropriate courts of Parañaque City, Philippines.

Version Control & Governing Terms

Terms & Conditions Version 1.0 | Updated June 24, 2026

The version acknowledged through signing or payment shall be the governing and binding agreement between the parties.

Any newer or updated versions shall not apply to this contract unless both parties agree in writing.

Client Acknowledgment

I have read, understood, and voluntarily agree to be bound by the above Terms & Conditions. By signing this document and/or making a down payment,
I confirm my full acceptance of all responsibilities, obligations, and conditions stated herein.